Shifts and the cash drawer

Shifts and the cash drawer

Opening

Open a till with the cash you are starting with. Every order taken from then

on is attributed to that shift, whichever screen rings it up.

During service

• Pay-in / pay-out records money in or out of the drawer that is not a

sale — a float top-up, paying a supplier in cash. Both ask for a reason, and

the reasons list is yours to edit (Settings → Tags & reasons).

• Every movement is on the shift, so the drawer report explains a variance

instead of leaving you to guess at it.

Closing

Count the drawer and enter what is actually there. The close records:

• expected cash — opening float, plus cash sales, plus pay-ins, minus

pay-outs;

• counted cash — your count;
• variance — the difference, which is what a manager actually reviews.

Reports → Operations → Tills lists every shift with its variance, and the

drawer tab lists the individual movements behind it.